Imagine stepping off a long flight and finding a private car waiting just for you — no taxi lines, no searching for rides, no stress. For many senior travelers, this type of convenience is more than a luxury, it’s peace of mind. That’s why one of the most common questions is: “Does Etihad Business Class include chauffeur service?”
The short answer: Not anymore. Etihad Airways once offered complimentary chauffeur service for Business Class passengers, but this has been scaled back. Today, it’s not automatically included, though you may be able to book it as a paid add-on in certain locations. If you’d like to confirm for your specific trip, you can always call (877)764-3622 for clarity before booking.
For many years, Etihad’s chauffeur service was a standout perk. Business and First Class passengers could enjoy complimentary transfers to and from the airport in multiple cities.
Now, that benefit has been phased out for most routes. Business Class tickets no longer automatically include chauffeur service. However:
At Etihad’s hub in Abu Dhabi, paid chauffeur options may be available.
In some international cities, Etihad partners with transfer providers, but these are not free.
So, while it’s no longer complimentary, you can still arrange a chauffeured transfer — just expect an added fee.
Even without the chauffeur perk, Etihad Business Class remains one of the most comfortable ways to travel. Passengers enjoy:
Premium lounge access before departure.
Priority check-in and boarding to avoid long lines.
Fully flat bed seating with soft bedding.
Restaurant-style dining and beverages.
Generous baggage allowance and attentive service.
For seniors, these inclusions already reduce much of the stress that comes with international travel.
If you still want that door-to-door convenience, here are some options:
In certain cities, Etihad works with third-party providers. You can book these directly, often with your ticket.
At Abu Dhabi and some other hubs, you can arrange a chauffeur service for an extra fee.
If walking long distances is difficult, request wheelchair or buggy service — available at most airports when booked in advance.
➡️ Real-world example: A senior traveler from Chicago shared that booking a paid chauffeur after arriving in Abu Dhabi made her trip smoother. “They handled the bags, and I didn’t have to think about anything,” she said.
For older travelers, a chauffeur is more than luxury:
Convenience: Skip ride-hailing apps or confusing taxi lines.
Health: Less walking or heavy lifting after long flights.
Peace of mind: Pre-arranged, professional transport in an unfamiliar city.
➡️ Travel studies (like those from AARP) highlight that convenience and reduced stress are among the top priorities for senior travelers.
Etihad Airways: Chauffeur mostly phased out, available only as a paid option.
Emirates: Still offers complimentary chauffeur service for Business and First Class in many cities.
Qatar Airways: No standard chauffeur service for Business Class.
➡️ Want to compare your options before booking? Call (877)764-3622 to see which airline best fits your needs.
Check availability early when booking your ticket.
Pre-book transfers to avoid stress on arrival.
Request airport assistance for mobility needs.
Consider travel insurance in case of delays affecting your transfer.