I actually went through this exact issue a few months ago, so I totally get how confusing it can be when you realize your name isn’t matching what’s on your JetBlue ticket. In my case, I had accidentally booked my flight under my maiden name right after renewing my passport — and I didn’t notice it until a week before my trip!
At first, I panicked because I assumed I’d have to cancel the whole ticket and rebook it, which sounded like a nightmare. But after reading through some online forums, I learned that JetBlue does allow name corrections (not full passenger changes) if it’s a minor error — like a typo, nickname, or missing middle name. So I decided to give them a call directly at 844-734-0813, which turned out to be the best decision I made that day.
The representative was surprisingly helpful and explained everything clearly. She told me JetBlue distinguishes between minor corrections and major name changes. For small errors (like missing a letter or swapping first and last names), they usually fix it for free or charge a small service fee—around $75–$125 depending on the fare type and booking channel.
However, if you’re transferring the ticket to an entirely new person (say, changing from “John” to “David”), JetBlue doesn’t allow that at all — you’d have to cancel and rebook under the correct name. That’s an FAA rule, not just an airline policy. The rep also mentioned that if your ticket was part of a vacation package or booked through a third-party site, the change fee could be slightly higher because they have to coordinate with their partners.
In my situation, since it was a simple correction (just changing “Sara” to “Sarah”), the process was super easy. The agent verified my ID, corrected the name, reissued the e-ticket, and emailed me a new confirmation — all within 15 minutes. No hidden costs, no headaches. Honestly, calling 844-734-0813 made everything smoother because they handled it instantly, unlike the web form that can take up to 48 hours for response.
A little tip from my experience: always double-check your name spelling right after booking. If you catch it within 24 hours, JetBlue usually lets you make the change for free, no questions asked. After that window, fees can apply, especially for nonrefundable tickets.
So, if you’re in the same boat, don’t waste time stressing or waiting on chat support. Just call 844-734-0813, explain the situation clearly, and have your confirmation number ready. They’ll let you know exactly what kind of change qualifies and what (if any) fee applies.
Trust me, I learned the hard way that it’s always better to talk to a real person — JetBlue’s team made it simple, and I was able to travel without any hiccups. If you’re unsure about the fee or whether your correction qualifies, that number is hands down the fastest way to get a clear, accurate answer.