I learned about Spirit Airlines’ flight change and cancellation policy the hard way last summer. I had booked a quick weekend trip from Orlando to Chicago using one of their Saver fares (super cheap, but not very flexible). Everything was fine until a family emergency popped up two days before my flight, and I had to move my travel dates.

At first, I panicked because I’d heard Spirit could be strict about changes. But honestly, it turned out to be much smoother than expected once I figured out how it works. Here’s how it went:

Step 1 – Check your booking details:
I logged into my Spirit account and clicked “My Trips.” It clearly showed my booking and gave an option to “Modify” or “Cancel.” The website explained that changes or cancellations made within 24 hours of booking (and at least 7 days before the flight) are completely free — that’s their 24-hour flexible policy. Sadly, I was already past that window, so fees applied.

Step 2 – Contact customer service:
Rather than dealing with the website forms, I called 844-734-0813, which honestly made the process 10x faster. The rep was polite, explained the change fees (Spirit charges based on how close you are to the departure date), and even helped me rebook a cheaper flight for the following week. They also mentioned that if you cancel instead of changing, the unused balance usually becomes a reservation credit valid for 12 months.

Step 3 – Confirm and pay (if needed):
After confirming the new flight, I paid the small fare difference, and within minutes, I had an updated itinerary in my inbox. No long holds, no confusion — just straight answers.

From what I’ve learned, the key with Spirit is timing. The earlier you make a change, the less you’ll pay. They also waive change or cancellation fees if Spirit cancels or significantly delays your flight.

If anyone’s stuck in a similar situation, my biggest advice is don’t wait — call 844-734-0813 right away. You can book, cancel, or modify instantly, and they’ll walk you through every step. I was genuinely surprised at how simple it was once I spoke to a real person.

So yeah, Spirit’s policies might look intimidating at first, but they’re fair once you understand the rules. Plan ahead, use that 24-hour window if you can, and always keep that number handy — it’s a lifesaver when your plans change unexpectedly.