For many of us, pets aren’t just animals—they’re family. If you’re planning a trip and can’t imagine leaving your furry friend behind, you’ll need to know the ins and outs of United Airlines’ pet policy. The rules can feel complicated, but don’t worry—we’ll break them down simply, with tips designed for senior travelers.
And remember, if anything feels unclear, you can always call United directly at 877-297-0699 for help booking or confirming your pet’s travel.
United currently allows small dogs, cats, and rabbits to travel in the cabin on most domestic and select international flights. Pets must be kept in an airline-approved carrier that fits under the seat in front of you.
Important note: United no longer offers its “PetSafe” program for transporting larger animals in cargo. That means only in-cabin pets are accepted, unless the animal is a certified service dog.
👉 Think of it this way: if your pet can comfortably fit under the seat in a carrier, they can usually fly with you in the cabin.
The in-cabin pet fee is typically $125 each way (domestic and international).
This fee is paid at booking or check-in and is nonrefundable.
Pets count as one of your carry-on items, so you’ll only be able to bring one other personal item onboard.
💡 Tip: Always confirm current fees by calling 877-297-0699 before booking, since airline policies can change.
Carrier must fit under the seat in front of you.
Soft-sided carriers are often more flexible and comfortable for pets.
Maximum size guidelines (approx. 18” x 11” x 11”)—but confirm on United.com.
A recent vet check is recommended.
Vaccination proof may be required for certain destinations.
For international travel, additional paperwork may be needed.
Pets must remain inside their carrier during the entire flight.
Carriers cannot be placed on your lap or an empty seat.
👉 Real-world story: A 68-year-old traveler shared how switching to a soft-sided carrier made it easier to slide under the seat and kept her cat calmer during the flight.
Traveling with a pet can be physically demanding, especially if you’re managing luggage at the same time. Here are a few senior-focused tips:
Ask for pre-boarding – United often allows pet owners extra time to settle in.
Use wheeled luggage – Keeps one hand free for carrying your pet.
Plan short connections – Avoid long walks between gates when traveling with a carrier.
Service animals – If you’re traveling with a service dog, different (and more flexible) rules apply. Documentation is required, but there’s no pet fee.
Here’s the step-by-step process:
Book your own ticket first online or by phone.
Add your pet reservation by calling United at 877-297-0699.
Pay the in-cabin pet fee ($125 each way).
Arrive early at the airport to check in with your pet at the counter.
Visualize it as: Booking → Adding Pet → Paying Fee → Airport Check-In → Boarding with Pet.
Choose direct flights whenever possible.
Pack collapsible bowls and a small water bottle for hydration.
Bring a familiar blanket or toy to calm your pet.
Reconfirm your pet’s spot 48 hours before departure by calling 877-297-0699.
👉 A retired couple from Arizona found that flying mid-morning (instead of red-eye) made their dog less anxious and kept the trip smoother for everyone.
United’s pet policy is straightforward once you know the basics: small pets in carriers, a flat fee, and simple health requirements. For seniors, preparation and planning can make all the difference in keeping both you and your pet comfortable.