Travel plans don’t always stay the same. For seniors, health appointments, family needs, or just wanting a little more flexibility can mean canceling or changing a flight. If you’ve booked with Etihad Airways and are asking yourself, “How do I cancel my Etihad flight online?” the answer is: it’s easier than you think.
👉 If you’d rather not deal with the website, you can always call (877)764-3622 and get personal, step-by-step assistance.
Yes, Etihad allows you to cancel flights online using their Manage Booking tool or the Etihad mobile app. This gives you flexibility without waiting on hold.
24-hour rule: If you cancel within 24 hours of booking (and booked at least 7 days before departure), you’ll get a full refund thanks to U.S. Department of Transportation rules.
After 24 hours: Refunds and fees depend on your ticket type—refundable or non-refundable.
💡 Example: A senior in Florida booked a ticket to Abu Dhabi but realized she picked the wrong date. By canceling online within 24 hours, she got her money back in full.
Cancel within 24 hours → 100% refund, no penalty.
Applies to both refundable and non-refundable fares.
Refundable: Eligible for cash refunds (minus a small processing fee).
Non-refundable: Usually refunded as travel credit for future use.
Cancel weeks before → smaller fees.
Cancel close to departure → higher penalties, sometimes no refund for economy saver tickets.
Here’s a simple guide seniors can follow:
Go to the Etihad Airways website.
Click on Manage Booking in the top menu.
Enter your booking reference and last name.
Select your flight and choose Cancel Flight.
Confirm cancellation.
Check your email for cancellation confirmation and refund/credit details.
💡 Visual tip: A step-by-step infographic with computer icons can make this even easier to follow.
👉 If the website feels confusing, call (877)764-3622 and someone can walk you through the process.
Convenient: Cancel anytime, day or night.
No long hold times: No need to wait on customer service.
Instant confirmation: Receive email proof of cancellation right away.
💡 Real-life story: A senior couple in California canceled their flight online after dinner. It saved them a long phone call and gave them peace of mind instantly.
By Phone: Call Etihad for live support. This is ideal if you’re not comfortable navigating websites.
At the Airport: Visit the Etihad ticket counter for same-day cancellations.
Through a travel agent: If you booked with an agency, cancellations may need to go through them.
“Do I still get a refund if I cancel online?”
→ Yes, but it depends on your fare type and timing.
“How long does it take to get a refund?”
→ Usually 7–14 business days, depending on your bank or card.
“What if I make a mistake while canceling online?”
→ You can call Etihad to confirm or fix any errors.